Frequently asked Questions with
Answers
1. When will my road be plowed during a snowstorm?
Plowing is prioritized based on road type and traffic volume. Main roads and emergency routes are cleared first, followed by secondary roads and residential streets. Please be patient, as our crews work as quickly and safely as possible.
2. Who is responsible for fixing potholes, and how can I report one?
Our department is responsible for repairing potholes on town-maintained roads. You can report potholes by calling our office or submitting a request on our website.
3. Can I have a tree removed from the roadside in front of my house?
If the tree is within the town’s right-of-way and poses a safety hazard, the highway department will assess it for removal. If it is on private property, it is the resident’s responsibility. Once a resident requests the town assess trees for health and public safety if the trees are deemed unsafe and trimming alone can not mitigate public safety the trees unfortunately must be removed.
*Stump grinding cost would fall onto resident’s responsibility.
4. My mailbox was damaged by a snowplow. Will the town replace it?
To report a damaged mailbox, contact the Highway Department at (315) 687-6031. Mailboxes may be hit accidentally or damaged by snow weight. If we’re responsible, we’ll repair it promptly. We’ll replace it with a standard metal box and pressure-treated post. Temporary repairs may be needed until replacement.
We are not required by law to repair mailboxes, but we offer this service as a courtesy. Please note, we do not replace mailboxes on State Roads.
If you reside on any of these County roads, contact us for snow plowing or mailbox concerns:
Lakeport Road
Fyler Road
New Boston Road
Chestnut Ridge Road
Bridgeport Kirkville Road
Peck Road
North Road
If your County Road isn’t listed, contact Madison County Highway Department at (315) 366-2221. For State Roads, call New York State Department of Transportation at (315) 336-0660.
5. Can I park on the street overnight or during the winter?
Many roadways in our town have winter parking restrictions to allow for snow removal. Check your street signage, but typically, on-street parking is prohibited from November to April.
6. When will my street be repaved?
Road maintenance is scheduled based on condition, traffic volume, and budget. We evaluate roads annually and prioritize repairs accordingly. Contact our office for information about your specific street.
7. Can I get a permit to install a new driveway or culvert?
No, our town does not require a permit, however work requests are required for driveway location and if a culvert is needed. Property owners are responsible for culverts.
8. Can I request additional signage, such as a stop sign or speed limit sign?
Signage requests are evaluated based on safety studies, traffic patterns, and regulations. Be advised, the Town of Sullivan does not set speed limits. This is done by process through County and State officials. Submit a formal request to the highway department, and it will be reviewed with County and State officials for approval.
9. Who is responsible for drainage issues or flooding on my property?
The town maintains drainage systems within the public right-of-way. If the issue is on private property, it is the homeowner’s responsibility.
10. What should I do if I notice a road hazard, like a downed tree or roadkill?
If you notice a road hazard such as a fallen tree or any other obstruction, please report it immediately to 911. The highway department will be alerted by emergency crews. Regarding deer on town roads only, please call our office or fill out a work request. Our crew will respond as soon as possible to clear the hazard and ensure public safety.
11. Is road work information available online?
Yes, announcements about upcoming road work are posted online. You can also sign up to receive email notifications when upcoming road work is scheduled for your area. Visit our website to sign up and stay informed.
Got Questions? Find Answers Here!
© Town of Sullivan Highway